{"id":60789,"date":"2014-11-04T14:27:14","date_gmt":"2014-11-04T13:27:14","guid":{"rendered":"https:\/\/laindependent.cat\/dones-invisibles-i-super-explotadesles-que-netegen-els-hotels\/"},"modified":"2014-11-04T14:27:14","modified_gmt":"2014-11-04T13:27:14","slug":"dones-invisibles-i-super-explotadesles-que-netegen-els-hotels","status":"publish","type":"post","link":"https:\/\/laindependent.cat\/en\/dones-invisibles-i-super-explotadesles-que-netegen-els-hotels\/","title":{"rendered":"Dones invisibles i s\u00faper explotades:Les que netegen els hotels"},"content":{"rendered":"
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\u00a0<\/span>Foto: Ernest Ca\u00f1ada<\/span><\/div>\n
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El treball de les cambreres d’habitacions \u00e9s essencial per al sector tur\u00edstic, per\u00f2 \u00e9s molt poc all\u00f2 que els hostes dels\u00a0<\/span><\/strong>hotels saben d’elles.<\/span><\/strong><\/div>\n
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Tampoc el gran p\u00fablic \u00e9s conscient de la duresa del seu treball, i que despr\u00e9s de 20 o 25 anys de professi\u00f3 \u00e9s dif\u00edcil trobar una cambrera que no pateixi forts dolors, no estigui sotmesa a un estr\u00e8s greu o no necessiti medicar-se per aguantar la seva jornada laboral.\u00a0<\/span><\/div>\n
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En el marc de la preparaci\u00f3 d’una campanya internacional sobre les condicions laborals de les cambreres de planta que impulsar\u00e0 Rel-UITA, vaig visitar recentment Platja de Palma, Mallorca, per a entrevistar-me amb treballadores d’aquest sector.\u00a0<\/span><\/div>\n
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Vaig contactar amb elles a trav\u00e9s de Comissions Obreres i UGT. Platja de Palma \u00e9s una de les principals destinacions de sol i platja a la Mediterr\u00e0nia. Els hotels, que en temporada alta allotgen milers de turistes europeus, especialment alemanys, se succeeixen un rera l’altre al llarg de quil\u00f2metres. La concentraci\u00f3 de treballadors \u00e9s tamb\u00e9 molt important.\u00a0<\/span><\/div>\n
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“No puc amb la meva \u00e0nima”<\/span><\/strong><\/div>\n
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<\/span>En els relats sobre el seu treball les cambreres d’habitacions es queixen sobretot de la c\u00e0rrega que suporten: netegen de 18 a 24 habitacions al dia, tot i que expliquen que hi ha hotels on el nombre \u00e9s superior; tamb\u00e9 s’ocupen de les zones nobles, les \u00e0rees comuns que utilitzen els hostes.<\/span><\/div>\n
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Dolors Ayas<\/strong>, de 57 anys, treballa per a una de les principals cadenes hoteleres de les Balears. Diu que “el m\u00e9s dur \u00e9s moure els llits de fusta, que s\u00f3n molt pesats. S\u00f3n 50 llits cada dia. I els matalassos tamb\u00e9 pesen com un mort, \u00e9s horror\u00f3s. Hi ha dies que no puc amb la meva \u00e0nima”.<\/span><\/div>\n
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Una altra treballadora, Soledad Castro<\/strong>, que neteja 24 habitacions al dia, descriu el seu treball com “angoixant”.\u00a0<\/span><\/div>\n
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<\/span>No totes les habitacions impliquen la mateixa dedicaci\u00f3: les sortides dels hostes obliguen a fer un treball m\u00e9s a fons. I com que els turistes cada vegada passen menys dies allotjats s’incrementa la freq\u00fc\u00e8ncia.\u00a0<\/span><\/div>\n
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“Cada dia tenim quatre o cinc sortides, i aix\u00f2 no hi ha qui ho aguanti”, diu Isabel Moreno<\/strong>, cambrera de planta des de fa 22 anys.\u00a0<\/span><\/div>\n
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Angelina Alfaro<\/strong>, amb m\u00e9s de 30 anys de professi\u00f3, detalla: “El temps est\u00e0 tot mesurat: 30 minuts per sortida i 10 per habitaci\u00f3 normal. Per\u00f2 si un dia has de fer m\u00e9s de quatre sortides la teoria de l’empresa ja no quadra” .<\/span><\/div>\n
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De fet, la intensitat amb qu\u00e8 han de treballar \u00e9s un altre dels problemes de les cambreres d’habitacions.\u00a0<\/span><\/div>\n
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M\u00e9s treball per menys personal\u00a0<\/span><\/strong><\/div>\n
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Emilia Ortega<\/strong> explica que “el ritme de treball \u00e9s molt intens, exagerat, anem sempre a contrarellotge”.\u00a0<\/span><\/div>\n
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El temps que tenen per fer la neteja de les habitacions \u00e9s molt curt, aprofitant quan surt el turista: “Tenim quatre o cinc hores per fer 20 habitacions”, explica Isabel Moreno.\u00a0<\/span><\/div>\n
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Amb una plantilla m\u00e9s gran no seria necessari for\u00e7ar tant el ritme de treball de les cambreres, den\u00fancia Pepi<\/strong> Lora<\/strong>: “On es necessiten 20 cambreres ara n’hi ha 14 o 15”.\u00a0<\/span><\/div>\n
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Soledad Castro expressa tamb\u00e9 l’estat de malestar que provoquen aquestes condicions: “Quan al mat\u00ed et donen la llista de feines, et picaries de cap a la paret. Genera molta frustraci\u00f3 no poder fer b\u00e9 la feina que tens. I aix\u00f2 provoca molta tensi\u00f3 “.\u00a0<\/span><\/div>\n
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<\/span>Aix\u00ed, la duresa de la feina i les condicions en qu\u00e8 es realitza tenen un fort impacte en la salut de les treballadores.<\/span><\/div>\n
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Esfor\u00e7 repetitiu i estr\u00e8s<\/strong>\u00a0<\/span><\/div>\n
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“Anem sobrecarregades, fem una feinada, i el cos et passa factura”, reafirma Angelina Alfaro.\u00a0<\/span><\/div>\n
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D’una banda hi ha les afectacions derivades de la repetici\u00f3 d’uns mateixos moviments amb c\u00e0rregues pesades, que repercuteix en lesions diverses a l’esquena, cervicals i bra\u00e7os. I de l’altra la situaci\u00f3 d’estr\u00e8s i malestar psicol\u00f2gic.\u00a0<\/span><\/div>\n
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La conseq\u00fc\u00e8ncia \u00e9s que pr\u00e0cticament totes les cambreres acaben medicant-se per poder suportar el treball.\u00a0<\/span><\/div>\n
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“Estem fetes pols i treballem cada dia a for\u00e7a de pastilles. Jo prenc pastilles pel reuma, antiinflamatoris i tamb\u00e9 per al cor, perqu\u00e8 vaig molt estressada”, aix\u00ed de contundent es manifesta Dolors Ayas.<\/span><\/div>\n
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Medicaments, una segona pell\u00a0<\/span><\/strong><\/div>\n
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Una cosa molt similar expressa Isabel Moreno: “Totes portem medicaments al damunt. Jo l’ Espidifren per al dolor i altres pastilles per a l’ansietat. Al mat\u00ed em llevo i em prenc les meves pastilletes. \u00c9s que el cos et fa mal. Llavors et prens les pastilles i aix\u00ed \u00e9s com aguantes “.\u00a0<\/span><\/div>\n
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Aquest recurs a la medicalitzaci\u00f3 tamb\u00e9 l’expressa Maria Gonz\u00e1lez<\/strong>, que despr\u00e9s de 16 anys com a cambrera relata que ja li han fet dues operacions a la zona lumbar i una altra del t\u00fanel carpi\u00e0.\u00a0<\/span><\/div>\n
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“A mi els doctors m’han dit que s\u00f3c addicta als medicaments, perqu\u00e8 n’he de prendre al mat\u00ed, al migdia ia la nit, tots els dies. Fins i tot pegats de morfina m’han posat. A les 7 del mat\u00ed ja m’estic prenent la pastilla perqu\u00e8 em fa mal tot el cos”, diu.\u00a0<\/span><\/div>\n
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\u00a0<\/span>El problema de fons t\u00e9 a veure amb un model de gesti\u00f3 tur\u00edstica en el qual es redueixen cada vegada m\u00e9s els costos laborals.\u00a0<\/span><\/div>\n
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Aix\u00ed ho denuncia Dolors Ayas: “Quan nosaltres vam comen\u00e7ar, el treball era m\u00e9s lleu, per\u00f2 ara els ritmes han augmentat. Els empresaris cada vegada volen m\u00e9s. Es fixen uns diners que han de guanyar a l’any i el que estigui per sota d’aix\u00f2 s\u00f3n p\u00e8rdues. Jo veig els hotels plens i ells diuen que sempre hi ha p\u00e8rdues, i sempre en volen una mica m\u00e9s “.\u00a0<\/span><\/div>\n
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El turisme responsable no pot ser un producte tur\u00edstic m\u00e9s, comen\u00e7a aqu\u00ed, en el m\u00e9s b\u00e0sic, en les condicions laborals dels treballadors i treballadores del sector.\u00a0<\/span><\/div>\n
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\u00a0 \u00a0Foto: Ernest Ca\u00f1ada \u00a0 El treball de les cambreres d’habitacions \u00e9s essencial per al sector tur\u00edstic, per\u00f2 \u00e9s molt poc all\u00f2 que els hostes dels\u00a0hotels saben d’elles. \u00a0<\/p>\n","protected":false},"author":94,"featured_media":30155,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[26414],"tags":[],"class_list":["post-60789","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-treball"],"yoast_head":"\nDones invisibles i s\u00faper explotades:Les que netegen els hotels | La Independent<\/title>\n<meta name=\"description\" content=\"El treball de les cambreres de pis \u00e9s essencial per al sector tur\u00edstic, per\u00f2 \u00e9s molt poc el que els hostes dels hotels saben d'elles.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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